How do your billing structures operate?

May 25, 2026  |  by IShape Technologies

We provide clear Starter, Growth, and custom Enterprise tier parameters. Our plans run on a monthly contract with zero hidden fees. Billing toggle handles annual pricing discounts automatically. You may upgrade or downscale your service levels at any contract renewal date.

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Do you offer 24/7 critical server support?

May 25, 2026  |  by IShape Technologies

Yes, for enterprise integrations, we configure 24/7 monitoring systems enqueued with automated paging tools (PagerDuty) to immediately alert on-call systems engineers during critical events.

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Are there any hidden setup or license fees?

May 25, 2026  |  by IShape Technologies

Never. Our monthly consulting parameters are completely transparent. If your project demands third-party API license fees (e.g., custom database keys or headless CMS seats), these are approved beforehand.

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Do you manage third-party API license fees?

May 25, 2026  |  by IShape Technologies

No. We configure and integrate third-party tools, but the direct accounts and license payments remain with your business, ensuring you retain total ownership and control over your accounts.

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