Cloud AI · IBM WatsonX
Generative AI
Solutions
Building intuitive omni-channel experiences on watsonx
We are an IBM Silver Business Partner with proficiencies across watsonx products, specialized in designing & building AI solutions on IBM Cloud
IBM watsonx Assistant Journey
With Ishape Technologies Ltd
Drive, track & measure customer experience with AI-powered Contact Center
Chatbots & voice bots with advanced NLP, enabling natural interactions
Integrate with your existing platforms: Omnichannel, IVR, text & voice channels, APIs, apps and devices
Measure customer experience with deep insights – sentiment score, adoption rate, and more – to prove ROI
Manage & optimize virtual agents to improve user adoption rate and customer experience, at scale
Leverage the power of IBM watsonx Assistant to deliver smarter conversations, delight customers, and accelerate business outcomes.
Accelerate IBM WA Solutions with Dataflix ConverX
ConverX Insights
Deep actionable insights into human-to-bot interactions, for bots built on IBM WA
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